FAQ

Search our FAQ for answers to anything you might ask.

What is Uiscore?

Uiscore is a curated marketplace for premium digital products such as Ui / Ux kits, design templates, illustrations, 3D assets. Our goal is to provide resources to help create a comfortable environment for you and your users.

How can your marketplace help me?

Our marketplace can help you find those resources that can make work easier and save time on your or client's project. We strive to provide the resources that will allow you to achieve the desired result in the shortest possible time.

How can I use products?

You can use the products for both personal and commercial use, for example, for your own website, application, social media posts, physical items and also for customer work.

What software do I need to use your products?

Basically, you need Figma, Sketch and Adobe XD to use our products. Before buying, you should pay attention to what software the product supports to avoid problems with its use.

What should I do if I have a problem with the product?

If you have any problems with the purchased product, please let us know by email to support@uiscore.io. We will try our best to help you.

How can I re-download the product?

To re-download a purchased product, you need to open the purchased product email and re-download it. If you have deleted the email with the purchased product, please contact us and indicate the email address from which the purchase was made.

Do I have to pay for product updates?

No. All updates are already included in the product price. To get the latest version, you need to re-download your purchased product.

How can I purchase a product?

It's simple, go to the page of the product you need, select the appropriate license and click on the buy button. After that, the payment window will start, enter the required data and pay for the order.

I bought a product but I cannot download it, what should I do?

Don't worry if you have any difficulties downloading the product, please let us know by mail to address support@uiscore.io In the letter, indicate the address from which you purchased the product.

What license do I get when purchasing a product?

You get a license for both commercial and personal use. That is, you can create end products for clients or personal projects. You can find out more about our license on this page.

Can I request a refund?

You can request a refund for the purchased product within 14 days from the date of purchase if its description does not match the actual product.

We do not refund funds for the following reasons:

- You don't have enough experience to interact with the product.
- You suddenly change your mind about buying a product.
- You purchased a product by mistake.